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CASE: ASSESSING CONFLICT CAPABILITY Joe was intrigued to learn about the conflict capability questionnaire in his Managing Conflict class, so he decided to assess both
CASE: ASSESSING CONFLICT CAPABILITY Joe was intrigued to learn about the conflict capability questionnaire in his Managing Conflict class, so he decided to assess both his own capability for addressing conflict and the capability to address conflict of his colleagues at More Power, including his boss, peers, and direct reports. Case Questions Review the role profiles for Joe and other employees at More Power to see how Joe might rate himself and others. 1. Based on your educated guess for each employee, what would you say is his or her conflict capability? Is the employee an opportunistic, rules-, self-aware-, or goal-level individual? 2. What are the potential conflicts you might anticipate in More Power's work environment? Think in terms of paired relationships (e.g., Joe and Jim, Joe and Tina, Sally and Fred, Fred and Anton, Joe and Kim). Based on how you scored and identified the individuals involved in each paired relationship, what will be the best approach to addressing the potential conflict, given the conflict capability of each individual? Discuss as many paired relationships as possible
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