CASE STUDY 2 SAFETY IN THE BAKERY Su Mei Lawrence manages the bakery department in a large supermarket. She over- sees 20 employees working three shifts (the store is open 24 hours a day). Most employees are part-time, working 20 hours a week or less. Many are high school and university students working their way through school. In the past three weeks, Su Mei has noticed a marked increase in the number of safety-related incidents in the department. Several employees have injured their backs lifting racks of bread into position, and product has been crushed by the careless use of a forklift in the rear storage area. Today, one employee was knocked to the floor when a stack of 15 trays of bread fell on him. Su Mei is convinced it is time to take action to improve the safety of working conditions in the department, but she needs your help in deciding exactly what to do