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Case study: ALASKA AIRLINES: NAVIGATING CHANGE Which individuals or groups advocated and lead, and which remain entrenched and resistant? What conflicts arose but were resolved

Case study: ALASKA AIRLINES: NAVIGATING CHANGE

  1. Which individuals or groups advocated and lead, and which remain entrenched and resistant?
  2. What conflicts arose but were resolved in an adaptive or maladaptive manner?
  3. What might you have done differently at this stage to prepare for change?
  4. What might have been done differently at this stage, in terms of messages and communications about the changes that were needed?

answer all question above and some reference.

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