Case study

Amazon.com, being the world's largest firm, has a significant impact on the worldwide economy. It also employs over 500 000 people in its fulfillment centers, which it refers to as warehouses, and how it handles those workers is important. Employees have been leaving almost as quickly as they have been hired.

according to a recent Yahoo! News piece (Gilbert, 2021). Several people have criticized the company.

sources, in which the ethics of various business activities and policies have been questioned.

Amazon has been accused of anticompetitive and monopolistic behavior on multiple occasions.

critiques of how they treat their employees and customers.

Employees at Amazon's fulfillment centers have a long list of grievances. Workers claim they are allocated back-breaking jobs in the warehouses. They also complain about intrusive surveillance equipment like automatic tracking devices and cameras that watch their every move.

There is a real fear that workers may be dismissed if they do not meet quotas. As a result, workers are more productive. have started organizing for a union. In Alabama, a union drive was launched, but it was thwarted.

and came up short.

In November 2019, 600 Amazon warehouse workers signed and handed a petition to the company's management, urging them to improve working conditions. The petition requested that Amazon combine worker's two 15-minute breaks into a single 30-minute break. Walking to and from the warehouse break room, according to workers, can take up to 15 minutes. Workers also demanded that Amazon offer more consistent public transportation to the warehouse. They also brought up claims of high injury rates at the facility, which were found to be three times higher than the national average for warehouses, according to the company's injury records to the Occupational Safety and Health Administration (OSHA). During the pandemic, Warehouse workers voiced their concerns about Amazon not taking enough precautions about the spread of the virus at the centre and as result, the company was reported that it has fired several other employees who were complaining about organizing working condition. All workers have the right to safe and healthy workplace - silencing them only makes the problem worse.

solution

Amazon.com must put in place a mechanism that allows employees to file concerns (and alternatives should they need to register a complaint privately or bypass their manager or someone else in the organization). Their plan should include details on how each complaint will be investigated, action plans implemented, and follow-up communication, considering any need for privacy or anonymity. The informal complaint procedure at Amazon.com can be anything they want it to be. The common informal complaint procedures are employee meetings on a regular basis and an opendoor policy. Because Amazon.com employees work as a team, they must set aside some time during working hours for employees to voice grievances or problems. This technique will allow them to deal with an issue once rather than separately, allowing them to maintain maximum productivity. Amazon needsto make sure that employees understand the basics of what to do if they have a complaint. In a "policy" of this nature, they should explain that their company cares about its employees and wantstoassist them in resolving any workplace issues that may arise, to encourage employees to bring up issues and assure them that they will be taken seriously, kept confidential, and dealt with fairly and consistently. Unionizing of employees: The proposed innovative solution of Amazon.com's problem identified during our study, is to allow their workers join or form UNIONS that will represent them. Furthermore, the labor union, stands up for the democratic rights of the employees and offers subsistence in board rooms. Throughout Amazon's 25-year history, there have been multiple rumblings of workers trying to unionize, but none of those efforts have been successful. Amazon remains nonunionized. During an interview, Jeff Bezos mentioned thatthe company doesn't believe that it needs a union to be an intermediary between the company and their employees.

Quesitions

1.Ethic in decision making and performance evaluation.

2.Project report