Case Study: Bergin company relied on 40% of sales were in bulk and this became less in the COVID-19 pandemic.

Snapshot and Client introduction: Established in 1951, Bergin Fruit and Nut Company encompasses a 70-year history of giving bulk nuts and dried natural products to businesses and neighborhood co-ops. The company's portfolio presently incorporates confections, nut butters, and beans and grains, which are sold to large grocery chains, small co-ops, local restaurants, institutions, and manufacturers across the United States.

Problem: The company produced several bulk products that were distributed to grocery stores by the bin. But in a world of stay-at-home orders and social distancing guidelines, the demand for bulk dropped significantly as many restaurants had limited traffic or were closed entirely.

Solution: The company's development journey began in 2018, and "Deacom ERP" found a way to search for solutions and compatibility with the company's business model for that, they found us through our website and they chose us because we offer strong software, high compatibility, solutions and various installation plans that fit the company's expansion plans, and we provide reports that help in making decisions.

Modifications have been created in the system and the reports are used for processing and Execution on demand.

You must answer those question :

1- Propose at least three (3) ideas for improving the process of your selected case study from any three (3) prespectives:

for example

a) equipments prespective.

b) employees prespective.

c) IT & IS technologies prespective

2) Propose the To-Be process model using BPMN 2.0 by utilizing any tools?