Case Study

Brooks Software Limited $($BSL$)$ was formulated and registered on March $15,2000$ with the registered office located in Spanish Town, St$.$ Catherine. Its vision statement is to provide clients with excellent and consistent services all the time, every time. BSL is known to be the number one software development company in Jamaica who has consistently developed cutting edge solutions for banks, credit unions, schools, restaurants and many more. As such the Director of Spanish Town Credit Union $($SPCU$)$ has approached BSL to take on the project of either modifying their current system to meet their current needs or to retire the existing system and develop a new application. This is because the current system is incredibly old and does not meet new regulatory and global standards. BSL has assessed SPCU$$s requirements and has presented two available options to the Directors of the Credit Union.

Option $1-$ Modify$/$ Customize Option $2-$ Replace

Project Cost $-$ $$27,000,000$ Project Cost $-$ $$49,000,000$

Time Frame $6$ months Time Frame $9$ months

Brings system to pass global and regulatory standards $(90\%$ compliance$)$ Brings system to pass global and regulatory standards $(100\%$ compliance$)$

$3$ new system features $8$ new system features

Payback period is three years Payback period is four and a half years

The directors of the credit union have decided to give full autonomy to BSL to make recommendations as to the best suitable option seeing that they are the experts. BSL usually makes recommendations based on the goals and objectives of their client.

Required:

$1.$ You are the project managers at BSL$,$ based on the two options presented to the Credit Union, which option would you recommend and why?

$2.$ Explain THREE $(3)$ steps in validating the project you have recommended above.

$3.$ Seeing that BSL makes recommendations based on the goals of their client. Formulate a possible goal for SPCU and discuss the FIVE $(5)$ characteristics of a goal.

$4.$ Define the scope of the project recommended.

$5.$ Despite BSL being given full autonomy over the project, explain the importance of the user as part of the team and give two reasons why the user should be involved in the project.