Case study

CHARMAINE SHAW, MA, BA, CHIM, CIPP(C) Dundas, ON + Business Phone 905-627-6805 Personal Phone 289-7395 Personal email : sillyme{@yahoo.com Business email : cshaw{@mecmastercce Experienced Privacy Professional and Health Information Management Frofessional (MA, CHIM, CIPPC(C)) who demonstrates passion and creativity in solving privacy and health information management problems. Customer service oriented with project management skills and experience, former PMP certification. Excellent communication and team-building skills. = Experienced privacy officer = Record Lifecycle Management * Privacy education * Team building and Accountability Privacy policies and procedures = Privacy and HIM Consulting Health Information Management = Change Management * Project Management PROFESSIONAL EXPERIENCE WOMEN'S COLLEGE HOSPITAL 2009 - 2014 Preeminent Academic Ambulatory Care Centre in downtown Toronto with a focus on women's health and research. Director of Health Information and Privacy Delivered Corporate and Departmental Health Information Management and Privacy services. Gap analysis of privacy program and strategic plan for privacy deliverables. Developed and implemented health information standards resulting in enhanced documentation compliance and improved clinical communication. 5T. JOSEPH'S HEALTHCARE HAMILTON 2001 - 2003 Corporate Director, Health Information and Registration (Three Sites) Ensured that Health Information and Registration service area policies, procedures and outcomes aligned with corporate vision, mission and values. Initiated data quality project for Enterprise Master Patient Index resulting in 75% fewer duplicate medical record numbers and enhanced productivity for Registration staff. Coordinated meetings of Health Information Management and Registration Committees. EDUCATION Master of Health Information Management, College of 5t. Scholastica, Minnesota, 2001 Bachelor of Arts, Psychology, University of Waterloo