Case Study: Imagine that your team has been hired as consultants to a large organization that has just suffered a major public relations setback due to a large-scale data breach that it handled poorly. Identify things that the organization must do if it wishes to regain consumer confidence.

1. Illustrate the Duncker Diagram based on the case study. (15 Marks)
2. Illustrate Osborns Checklist (S.C.A.M.P.E.R) based on the case study.

(10 Marks)