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Case Study Ingrid works as an administrative assistant and has to produce a range of documents, letters and reports for various people who work in

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Case Study Ingrid works as an administrative assistant and has to produce a range of documents, letters and reports for various people who work in the department. Ingrid is often given various pieces of documentation either in print or electronically and Instructions from the staff member who requtres the report or letter written. The quality of the work being produced by Ingrid is not up to standard. It has been noted that she has issues With spelling and grammar and complying With the corporate style for presentation for reports and correspondence in general, Ingrid is exhibiting Signs of stress and frustration With the number of documents being returned to her for correction Write a succmct and practical plan usmg a coaching or mentoring approach to address the skill deficits demonstrated by Ingrid

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