Case Study: Nuk Restaurant System (NRS) The Nuk is a restaurant that opened in 2020 after its owners, Mala and Ashli, graduated from university. Both determined to open their restaurant in Sydney. They realize that they can be successful by collecting, analysing, and using the data that is available to them. Therefore, Nuk aims to collect data from their customers in a way that they can keep individual sales, loyal customers, the most popular food, or drink. For this purpose, customers require to create an account before their first visit to Nuk restaurant. The Information records on the online system consist of first and last name, residential address, city, zip code, mobile number, and email address. For digital purposes, a unique identification number is created for each customer. If the customers face any issues for creating an account or reserving a table, the advisor needs to support them. In this case, the online system needs to record the assigned advisor for each customer, by recording the name of the advisor who supports customer for each time. Regarding services, the new online system keeps the information in terms of name and type of services such as food, drink and the payment method (cash, credit card). Regarding reservation, the system records the number of tables that are booked and information related to special events (birthday). Mala and Ashli, managers of the restaurant, hope to run an entirely testable procedure to the whole online system to find out any bug and significant issues before the final launch of the system. The Nuk restaurant considers different methods to estimate the investments in this project. Table 1 presents the information the accountant provided to the system analyst to calculate Net Present Value (NPV), Payback Period and Return on Investment (ROI). Table 1: Five-year investment evaluation Year 0 1 2 3 4 5 $ 8,000.00 $ 8,000.00 $ 8,000.00 $ 8,000.00 $ 8,000.00 -$ 20,000.00 $750.00 -$800.00 $770.00 $730.00 - $750.00 -$ 2,000.00 -$ 2,000.00 -$ 2,000.00 $ 2,000.00 -$ 2,000.00 No. Category 1 Value of benefits 2 Development Cost 3 Annual expenses 4 Net benefit/costs 5 Discount factor 6 Net present value 7 Cumulative NPV Tasks: $ 20,000.00 1.00 -$ 20,000.00 $ 20,000.00 Develop a Work Breakdown Structure (WBS) description supported with a table for the NRS project explaining the ID, description, and duration for each task. Case Study: Nuk Restaurant System (NRS) The Nuk is a restaurant that opened in 2020 after its owners, Mala and Ashli, graduated from university. Both determined to open their restaurant in Sydney. They realize that they can be successful by collecting, analysing, and using the data that is available to them. Therefore, Nuk aims to collect data from their customers in a way that they can keep individual sales, loyal customers, the most popular food, or drink. For this purpose, customers require to create an account before their first visit to Nuk restaurant. The Information records on the online system consist of first and last name, residential address, city, zip code, mobile number, and email address. For digital purposes, a unique identification number is created for each customer. If the customers face any issues for creating an account or reserving a table, the advisor needs to support them. In this case, the online system needs to record the assigned advisor for each customer, by recording the name of the advisor who supports customer for each time. Regarding services, the new online system keeps the information in terms of name and type of services such as food, drink and the payment method (cash, credit card). Regarding reservation, the system records the number of tables that are booked and information related to special events (birthday). Mala and Ashli, managers of the restaurant, hope to run an entirely testable procedure to the whole online system to find out any bug and significant issues before the final launch of the system. The Nuk restaurant considers different methods to estimate the investments in this project. Table 1 presents the information the accountant provided to the system analyst to calculate Net Present Value (NPV), Payback Period and Return on Investment (ROI). Table 1: Five-year investment evaluation Year 0 1 2 3 4 5 $ 8,000.00 $ 8,000.00 $ 8,000.00 $ 8,000.00 $ 8,000.00 -$ 20,000.00 $750.00 -$800.00 $770.00 $730.00 - $750.00 -$ 2,000.00 -$ 2,000.00 -$ 2,000.00 $ 2,000.00 -$ 2,000.00 No. Category 1 Value of benefits 2 Development Cost 3 Annual expenses 4 Net benefit/costs 5 Discount factor 6 Net present value 7 Cumulative NPV Tasks: $ 20,000.00 1.00 -$ 20,000.00 $ 20,000.00 Develop a Work Breakdown Structure (WBS) description supported with a table for the NRS project explaining the ID, description, and duration for each task
