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Case Study : The Innovation of Amazon 1) What is Amazon.com competitive strategy?Justify the answer. 2)What does Jeff Bezos, CEO of Amazon.com means that the

Case Study : The Innovation of Amazon

1) What is Amazon.com competitive strategy?Justify the answer.

2)What does Jeff Bezos, CEO of Amazon.com means that the best customer support is none in the article.

3) Suppose you work for Amazon or a company that takes innovation as seriously as Amazon does.What do you suppose is the likely reaction to an employee who says to his or her boss, But, I don't know how to do that!"?

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