Case Study: You are a program manager who has been asked to implement a new electronic health record (HER) to help meet new regulatory guidelines. You are enthusiastic about your role but have concerns about the lack of project management processes in your organization. You fully understand the ramifications of failure with this implementation, and so you are looking for ways to mitigate issues with a large number of departments involved.

You know that an EHR needs to be focused on patient care, quality, and business and clinical workflows. A multidisciplinary implementation team needs to be assembled and must include clincians and IT and operational staff. Training for all staff at all levels is required. IT will need to be engaged to customize templates and workflows.

The organization is unsure what value having one EHR will provide, so communication about benefits of such a system is important. You have a good relationship with external organization who have implemented their own EHRs. You are planning a meeting with some of them to see what you can glean from what they learned during implementation.

Questions:

What would your first steps be to implement project management in this EHR initiative?

How would you communicate the value of a single EHR?

We are using the book "Informatics for Health Professionals". The class is Health informatics