Question
Case study: You are a project manager in a software development company. Your team is currently working on a project for a client that has
Case study:
You are a project manager in a software development company. Your team is currently working on a project for a client that has been with the company for three years. The project generates revenue of approximately $1.2 million per annum. The client has been very satisfied with the progress and quality of work that your team has delivered so far.
In the middle of the project, the client requested a change in the project scope, which required additional resources and budget. The change was approved by the company's management, and the project continued. However, the client failed to pay the additional costs, citing financial difficulties. Your team continued to work on the project, hoping that the payment would come through soon.
Now, with the project nearing completion, the client has requested a final review and sign off on the project deliverables. However, the client still owes the company $50,000 for the additional costs incurred during the project. The company's finance department has flagged the overdue payment, and you are now faced with the dilemma of whether to release the deliverables to the client without payment or to hold off until payment is received. You must decide quickly as the deadline for delivery is approaching, and the client is pressuring you to release the deliverables."
Required:
1- Find the key fundamental principles of ACCA Code are:
Integrity:
Objectivity:
Professional competence & due care:
Confidentiality:
Professional behavior:
2- CONSIDERATIONS:
Identify relevant facts
Identify affected parties
Who should be involved in the resolution
3- POSSIBLE COURSE OF ACTION:
Check the relevant facts
Discuss matter with staff
Considering issues and reasonable compromises
Document in detail
(NOTE: please answer step by step).
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