Case Synopsis: In early 2014, GM ordered a series of recalls that eventually affected 2.6 million vehicles whose model years ranged from 2003 to 2011. The reason for the recalls was a faulty ignition switch that easily shifted the key from "run"into the "off" or "accessory" position. When the key was not in "run,"the cars lost power, including to the steering, brakes and protective airbag system, increasing the risk of injury in the event of an accident. The ignition switch defect directly caused the airbag system to fail, which was a violation of federal safety regulations. For over a decade, GM insisted that a moving stall did not compromise safety and did not take adequate action to resolve the problem with the ignition switch. The following video clips will provide an overview of the GM case: GM Recall: Mccaskill Slams 'culture of cover-up' at Consumer Protection Hearing (Melton case), at www.youtube.com/watch?v=qfy6p73CAVw Better Ignition Switch Would Have Cost GM 90 Cents, at www.youtube.com/watch?v=op4UlpNo0DO Finding the Truth Behind a Fatal Crash | GM Recall 2014 | New York Times (Anderson/Erickson), at www.youtube.com/watch?v=3zDANSATIPY Dangerous Product Recalls: Ignition Switches, Faulty Airbags and Others (generic overview of all 2014 recalls), at www.youtube.com/watch?v=3KXNycFUqlA Answer the following questions in your Case Study Analysis: 1. Who or what was responsible for the ignition switch defect and the resulting deaths and injuries? In your response, please consider the roles of General Motors and its managers and employees, U.S. auto safety regulators, and the drivers of the vehicles themselves. 2. What would you do as a GM employee who had witnessed safety issues? If your manager told you to ignore the problem, would you go outside the company to blow the whistle? What might be the cost of keeping silent? 3. How does this case study align (or not align) with the overall models of CSR? What steps could GM have taken with regard to better CSR