Categorize each of the following nonfinancial performance measures as one of the following:

1. Manufacturing productivity.

2. Product quality.

3. Delivery performance.

4. Inventory control.

5. Machine maintenance.

___ # of products returned by customers - Ex) 4

___ Power consumption in hours - Ex) 832,000

___ # of defective units (in-process) - Ex) 21

___ % of customer orders filled - Ex) 100%

___ Inventory value/Sales revenue - Ex) 2%

___ Manufacturing cycle efficiency - Ex) 84%

___ % of on-time orders delivered - Ex) 98%

___ # of unscheduled machine maintenance calls - Ex) 1