ccording to the concept of total quality management, how should organizations support any quality improvement program? Work standards should be based on quotas. Better outcomes require the commitment of everyone in the company. Management should embrace the idea that defects happen but can be fixed quickly. Workers should try to fix problems before teporting them or recommending improvements. Why is the pursuit of quality improvement methodologies considered to be a cross-functional process? Close cooperation is needed in all areas of the firm. Quality defects are expensive for the manufacturing department. Quality programs can create areas of acivancement for workers. Senior leadership is most responsio e for quality defects. Why is just-in-time inventory an important aspect of quality management? Statistical procedures are easier to implement. Workers can eliminate the quality issue without slowing production. Flawed parts stored in the warehouse can be prevented from reaching production. Defects show up immediately