1. Chapter 11: Innovation and Change

How important is innovation and change to this organization? Apply Exhibit 11.1.

What are the change challenges this organization faces? Provide example(s) of how either exhibit 11.5 or 11.9 is relevant for this organization.

Case: Ultratech and Jaypee: Merger Integrating Culture & People

Author: Hema Bajaj and Ramesh Mitragotri

Publication Date: March 24, 2022

Source: Ivey Publishing

EXHIBIT 11.1 Forces Driving the GLOBAL CHANGES, COMPETITION, AND MARKETS Need for Major Orga- nizational Change . Technological change Source: Based on John P. . International economic integration Kotter, The New Rules: How to Succeed in Today's Post- . Maturation of markets in developed countries Corporate World (New York: The Free Press, 1995). . Fall of communist and socialist regimes MORE THREATS MORE OPPORTUNITIES . More domestic competition . Bigger markets . Increased speed . Fewer barriers . International competition . More international markets MORE LARGE-SCALE CHANGES IN ORGANIZATIONS . Structure change . Mergers, joint ventures, consortia . Strategic change . Horizontal organizing, teams, networks . Culture change . New technologies, products . Knowledge management, enterprise . New business processes resource planning . E-businesses . Quality programs . Learning organizationsENVIRONMENT Suppliers Professional Associations Consultants Research Literature Customers Competition Legislation Regulation Labour Force Internal Creativity and Inventions Perceived Problems or Opportunities ORGANIZATION EXHIBIT 11.5 Sequence of Elements for Successful Change EXHIBIT 11.9 Horizontal ENVIRONMENT ORGANIZATION ENVIRONMENT Coordination Model for New Product Innovations General Manager Technical R&D Customer Developments Coordination Department Coordination Marketing Coordination Department Needs Coordination Coordination Production Department