Chapter 11 - Theory to Practice (p. 391) Facts: Collegiate Banner Company (CBC) is a manufacturer and distributor of flags and banners bearing the names, logos, mottos, and mascots of American colleges and universities. Their products are purchased for retail sale by college bookstores as well as large-scale retail outlet sports equipment chains. CBC's administrative headquarters and sole manufacturing facility are located in different buildings on the same site. Its total workforce is 121 employees, with 76 employees located in the plant and the remaining 45 employees working in the office. CBC classifies their employees into two broad classifications: administrative employees or trade employees. The breakdown is as follows: Administrative Employees: Number of Position Primary Duty Pay Range Location Employees Executive Business planning and operations. $150,000 and Office 5 managers above General Hiring, supervision, and evaluation of $75,000- Office 10 manager professional staff. $100,000 Professional Operational functions such as accounting, $50,000- Office 15 staff customer service, marketing, logistics, and $100,000 human resources. Supportstaff Supportmanagers and professional staff with $20,000 Office 15 administrative tasks such as scheduling, docu- (entry level) to ment and report preparation, answering calls, $75,000 (presi- and keeping track of expenses. dent's adminis- trative assistant) Trade Employees: Number of Position Primary Duty Pay Range Location Employees Plant Day-to-day supervision of line managers and $30/hour 75% Plant 1 supervisor employees in the manufacturing facility. 25% Office Line manager Supervision of line workers in various sections $25-$30/hour 90% Plant 10 of the plant. Responsible for evaluation, effi- 10% Office ciency reports, and ensuring quality control. Skilled Uses specialized equipment for product $20-$25/hour Plant 20 tradesperson designs and layouts. Tradesperson Line work of repetitive tasks required to $12-$20/hour Plant 30 manufacture the product. Delivery truck Load and deliver product to retailers or $12-$25/hour Plant 15 driver wholesalers