Chapter 12 Question 7
	Compare and contrast short- and long-term goals for a company. Give an example of each, and explain why they are important for performance measurement systems.
Chapter 12 Question 13
	Describe the history and purpose of the balanced scorecard.
Chapter 12 Exercise A3
	Identify the type of responsibility center (revenue center, cost center, profit center, or investment center) for each of the following situations.
	A. the accounting department for Tubelite Inc.
	B. the Best Buy in Traverse City, Michigan
	C. the reservation department of Allegiant airlines
	D. the sales department of Four Winns
	E. the Kohls store in Mount Pleasant, Michigan
	F. The Hershey Company
	G. Procter and Gamble
	H. the shoe department in the Kohls store in Mount Pleasant, Michigan
Chapter 12 Exercise A5
	During the current year, Sokowski Manufacturing earned income of $350,000 from total sales of $5,500,000 and average capital assets of $12,000,000. What is the sales margin?
Chapter 12 Exercise A6
	During the current year, Sokowski Manufacturing earned income of $350,000 from total sales of $5,500,000 and average capital assets of $12,000,000.
	A. Based on this information, calculate asset turnover.
	B. Using the sales margin from Exercise A5, what is the total ROI for the company during the current year?