Chapter 15

1. What constitutes a flexibility-oriented culture?
2. What are the four main cultural traits that enable organizations to respond quickly and flexibly to disruptions? Describe each one.

Continuous communication among informed employees

Distributed Power

Passion for work

Conditioning for disruption

Ch. 16

1. What should companies do to reduce vulnerability? Explain each one

   Organizing for action-

   Assessing the vulnerabilities

   Reducing the likelihood of disruptions

   Collaborating for security

   Building in redundancies

   Designing resilient supply chains

   Investing in training and culture

2. Why is it difficult for managers to develop and justify methods to lessen the risk of disruptions? What should managers do to remedy this problem?