Chapter 6: Writing Workshop - Adjustment Letter Writing Workshop: Adjustment Letter Which opening is most appropriate for this adjustment letter? a. We offer you our sincere apologies for the poorly-made gym bag. We're truly sorry for the inconvenience of having your exercise clothes spill all over the place. This is why we will replace the damaged bag for the same item or one that is similar. b. We will grant your request and you can have a new gym bag although such mishaps usually don't happen. Sometimes customers use our bags in ways for which they were not intended. Oc. You rightly expect only the best quality from the Yuma brand, and this is why we will gladly provide you with a brand-new gym bag that features our trademarked durable seams. Thank you for calling our attention to a gym bag that came from a batch with loose stitching 00:01:28 [] Skip CC Submit