CHCDIV003Manageandpromote diversity.

Tomeetthepracticalrequirementsofthisunit,thelearner mustshowevidence thattheyhave:

1. Participatedindiversityresearch andpolicycreation activitiesthatwillallowthemtodisplay theirabilityto:
   • Researchandevaluatediversitylevelsinthe workplace
   • Fosterandpromotediversity amongcolleaguesand clients
   • Modifycommunicationstrategiesaccordingtodiverseneeds
   • Participateinthedevelopmentoforganizationaldiversitypoliciesandprocedures

Thiscanbeevidenced bythelearnercompletingtheprovidedquestions basedontheirinteractions,aswellasprovidingcopiesofthediversityevaluation documentation (all names and personal details to be removed prior to submission - consent from organisation supervisor/manager and client must be obtained).

1. Consistentlydisplayedtheabilitytomeettherequirementsoutlined intheSupervisorObservationsectionofthisunit
   • Thismustbeevidenced acrossthesimulated and/oractualworkplace environmentwherethelearnercanassumeapolicymaking position

Foreachoftheseclientinteractions,thesupervisorwillneedtocompletetheobservationchecklist,providethedateofobservationandadditionalnotesto support their indicated outcome (examples of relevant notes can be found in the 'Instruction to assessor'section of this document).

Duringtheirtimeonplacement,thelearnerwillneedaccess tothefollowingrealorsimulatedenvironmentalconditions:

• Equipmentandsuitablefacilities
• Situationswhere theycantakealeadershiprole
• Interactionswithreal people

Part1:LearnerResponses(CHCDIV003)

1. Describehow youemployedcommunicationstrategiestointeractwithdiversecolleaguesand/orclients.Includeinyour answer:
   • Howeffectivewerethese strategies?
   • Couldtheyhavebeen improved?
   • Why or why not?
   • Ifthestrategiescould beimproved,thenhowcould youdothis?

Answer: