1. Choose three staff members to speak to about their team's overall performance, and identify[FF1]:

• One individual whose performance levels exceed the expected standards
• One individual whose performance levels fall below the expected standards
• The reasons why each individual is doing so well/falling behind
• The corrective action you could take to help the individual who is falling behind
• The recognition you could provide the employee is doing well, which would in turn encourage the rest of the team to improve their performance.

Write a one-two page report detailing what you have learned and the conclusions you have come to with regards to what kind of corrective action you will take and what kind of recognition you will provide.

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