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Cinrich Products has determined the following costs: $ 6 $ 12 Order processing (per order) Additional handling costs if order marked rush (per order) Customer
Cinrich Products has determined the following costs: $ 6 $ 12 Order processing (per order) Additional handling costs if order marked rush (per order) Customer service calls (per call) Relationship management costs (per customer per year) $ 13 $ 3,300 In addition to these costs, product costs amount to 87 percent of sales. In the prior year, Cinrich had the following experience with one of its customers, Johnson Brands: Sales $ 60,400 240 Number of orders Percent of orders marked rush Calls to customer service 70% 175 Calculate the profitability of the Robert Williams account. (Enter loss using either a negative sign preceding the number es. -45 or parentheses es. (45)) $ Profit/(Loss) of the Robert Williams account Cinrich Products has determined the following costs: $ 6 $ 12 Order processing (per order) Additional handling costs if order marked rush (per order) Customer service calls (per call) Relationship management costs (per customer per year) $ 13 $ 3,300 In addition to these costs, product costs amount to 87 percent of sales. In the prior year, Cinrich had the following experience with one of its customers, Johnson Brands: Sales $ 60,400 240 Number of orders Percent of orders marked rush Calls to customer service 70% 175 Calculate the profitability of the Robert Williams account. (Enter loss using either a negative sign preceding the number es. -45 or parentheses es. (45)) $ Profit/(Loss) of the Robert Williams account
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