Class workshop 1. Present the biggest five challenges of digital business introduction in the modern world and how we can overcome them. (2 points x 5 challenges) 2. Social media is a powerful tool used by businesses these days. Explain two ways social media can be effectively used in various business processes. (3 points) 3. What is Artificial Intelligence? Discuss Al's impact on businesses and customers' experience and expectations. (1 point per each example, up to 3 points) 4. What are some features of e-business technology (that did not exist in the traditional marketplace)? Choose four, name, and explain each. (4 points)