Click here to review the Case Study prior to beginning.Students in Mrs. Martinez's Student Success class are required to prepare a 20-minute team presentation on a topic of their choice. Mrs. Martinez randomly assigns students to teams. Students have approximately four weeks to research and prepare, including two hours of class time. Grades are given based on an instructor evaluation of the presentation combined with a peer evaluation by their team members.

Julio, Roberta, Danny, Yansong and Liz were assigned to Team 3. During their first team meeting they introduced themselves and began discussing potential topics. After 45 minutes, they had yet to reach a conclusion. After they finally settled on Money Management as their topic, the instructor informed them that the topic was taken, but Conflict Management was still available. During the last 15 minutes of class time, Roberta tried to convince the group that they should present a role-play of conflict. Yansong wanted to do research and give a more detailed, informational presentation. Julio was excited by the role-play idea and suggested they make a video presentation of their own play-acting. Danny fell asleep some time before the topic was chosen and Liz sat quietly listening to the arguments of her teammates. At the end of the class no work division had occurred, but the team agreed to meet in a study area at 4:15pm on the following Monday.

The next Monday, after waiting for Danny until 4:30pm, the team decided to start without him. Julio announced he had to leave in twenty minutes because he had to pick up his child at the day care by 5:00pm. Roberta was ready to start script writing, but Yansong wanted to discuss the content of their presentation and assign research - thinking they could write the script once they were knowledgeable. Liz just listened quietly. An argument ensued, and Julio had to leave before a decision was reached. The next meeting was to be held during their class time the next week.

Before the next meeting, Roberta convinced Julio that a role-play was the way to go, and together they put together a draft script, working hard to make the skit funny and entertaining. Roberta confronted Danny and warned him to attend the class meeting or he wouldn't get a part in the play. In the meantime, Yansong picked up six books from the library and printed four articles from the Internet. He prepared an outline detailing various aspects of conflict management. Liz just worried about her role in the whole project.

At the class meeting, all team members were present. Roberta informed the group that she and Julio had decided to do a skit, and they had a script already. Then she began to assign parts to teammates. Yansong was incensed and insisted the script was short on content and demanded that they re-build the script around his outline. Roberta said she wanted no part in a boring presentation.

Danny did not show up to the remaining team meetings. Liz agreed to do a small part in the play. Julio promised to gather props and costumes. Yansong stubbornly insisted on preparing an informational presentation. He would have liked to have this integrated into the role-play, but Roberta would not agree to change her script. They planned a practice of the role-play on the morning of their presentation, just before class.

That morning, Danny did not come to the rehearsal and Liz forgot to bring the props. The practice ended up being more of an argument session. Danny showed up just before Student Success was to start and said, "You mean it's today?!" Liz was very nervous and felt very sick. She wasn't sure she could do her part. The presentation began with Yansong reading his lengthy introduction and then the skit began. The skit was three minutes long. The whole presentation left the other class members confused and it ran eight minutes instead of the required twenty.

In the discussion, decide which concepts we've studied best describe each team member's actions in the case study. Explain the impact their actions had on each of the team members. Then, hypothesize how different approaches would have impacted each team member.