Co-browsing refers to the ability to have a contact center agent and customer jointly navigate an application on a real time basis through the web. A study of businesses indicates that 89 of 128 co-browsing organizations use skills-based routing to match the caller with the right agent, whereas 68 of 175 non-co-browsing organizations use skills-based routing to match the caller with the right agent. Complete parts (a) through (c) below. a. Construct a 2x2 contingency table. Company Uses Skill-based routing Co-browsing Non-co-browsing Yes No Total