Question
Communication Exercise Assume that you are a middle level manager for a large electronics firm.People in your organization generally use multiple ways of communicating with
Communication Exercise
Assume that you are a middle level manager for a large electronics firm.People in your organization generally use multiple ways of communicating with one another.The most common is verbal communication, accomplished either by face-to-face or telephone.
E-mail is also widely used.A surprisingly large amount of communication is still done on paper, such as through memos, reports, or letters.
During the course of the typical day, you receive and send a variety of messages or other communication. You generally use some combination of all of the methods previously noted during the course of any given day.The things that you need to communicate today include the following:
- You need to schedule a meeting with five of your employees.
- You need to congratulate a co-worker who just had a baby but has yet not returned to work.
- You need to reprimand a staff assistant who has been coming to work late for the past several days.
- You need to inform the warehouse staff that several customers have recently complained about their shipments not being packed properly.
- You need to schedule a meeting with your boss.
- You need to announce two promotions to the company.
- You need to fire someone who has been performing poorly for some time.
- You need to inform several individuals about a set of new government regulations that will soon affect them.
- You need to inform a supplier that your company will soon be cutting back on its purchases because a competing supplier has lowered its prices and there is a plan to shift more of your business to that new supplier.
- You need to resolve a disagreement between two employees who both want to take their vacation at the same time and they are in a position which needs continuous coverage.
Indicate which methods of communication would be appropriate for each situation.
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