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Compare the lean service system of Southwest Airlines to a full service airline such as United Airlines or British Airways on the following:(a) airplane boarding
Compare the lean service system of Southwest Airlines to a full service airline such as United Airlines or British Airways on the following:(a) airplane boarding process.(b) cabin service.(c) ticket transfer to other Southwest flights.(d) frequent flyer program.(e) baggage handling.(f) seat assignment system.(g) service encounters.
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