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Competitiveness of the Organization Within Its Industry Sector: How does the organization fit within the service process matrix framework? Explain your thoughts for the following:

Competitiveness of the Organization Within Its Industry Sector:

How does the organization fit within the service process matrix framework?

Explain your thoughts for the following:

1. Classify the organization within the framework of the service process matrix.

2. Evaluate the organization's strengths, weaknesses, opportunities, and threats.

The company is: Stanley Steemer International

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