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Conclusion: Summarize the main findings of the report Discuss the overall effectiveness of The Customer Service Challenge project in evaluating participants' customer service skills Provide
Conclusion: Summarize the main findings of the report Discuss the overall effectiveness of The Customer Service Challenge project in evaluating participants' customer service skills Provide recommendations for future improvements to the project or for further evaluation of participant customer service skills
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Auditing Cases An Active Learning Approach
Authors: Mark S. Beasley, Frank A. Buckless, Steven M. Glover, Douglas F. Prawitt
2nd Edition
0130674842, 978-0130674845
