Consider the following sentences regarding the use of business letters. Which is NOT TRUE?

A business letter is a thoughtful and deliberate form of communication.

Business letters help provide a permanent record essential for delivering contracts, explaining terms, exchanging ideas, and negotiating agreements.

Business letters are confidential and less likely to be intercepted, misdirected, forwarded, or retrieved then electronic media.

Business letters presented on company letterhead communicate formality and importance not possible with email.

Because of the advent of email, social networking and other digital communication technologies, business letters are no longer a preferred channel of communication for delivering messages outside the organization to suppliers, government agencies, other businesses and customers.