Consider the organizations mission and vision statement. Are they appropriate, or should they be revised?

(A) Regarding the mission statement, are all nine components of a mission statement included? If so, identify each of the nine within the current mission statement. If the statement needs revision, revise it including the nine components of a mission statement. Show the number next to the components as shown in the example, in red, at the bottom of question four.

(B) Regarding the vision, it is appropriate? Does it provide what is required to have an effective vision statement, and does it provide guidance on where the organization intends to go and what they want to become? If it does, validate why it is appropriate. If it is not, revise it to reflect a strong vision statement.

(For the mission and vision statements, please show subtopics of Revised Mission and Revised Visionbefore discussing as shown below. I have included an example of how the mission statement should look. With the mission statement remember to include the nine components of a mission statement within the revised statement. The components are noted in numbers that correspond with the component. For example, in the example below, 1 represents the customer, (2) represents the product or service, (8) represents the concern for public image. The nine components are located at the bottom of this document under the appendix.

Revised Mission

At ABC International, we focus on our valued customers (1) and the communities we serve to not only produce a quality product (2), but to maintain a spotless reputation (8).

Revised Vision

Please provide insightful information, do not copy and paste from the internet. I will give good reviews depending on the information provided. Thank you!!

JJ Water Fun Co. (JJWF)

is an organization that has contacted you for some help. As a consultant and close friends to the owners, you are going to assess their situation and address their concerns. Jason and Jack are both good people and individuals you have known for years. They are excellent in their field, but they are no financial wizards! They did not help you a lot in providing information. You will notice that some of the totals in the financial statements were not completed. As a result, you will have to total the financial documents and make sure the statements are correct. Their concerns are below.

JJWF is a Dallas based company that originated in 2010 with two employees: owners Jason Smith and Jack Thompson. By degree, Jason is a chemical engineering and Jack is a mechanical engineer. Jason and Jack have been friends for many years. Tired of the corporate world, they started their own business. When the company began, Jason and Jack had two trucks which both drove. Initially, they focused on swimming pool servicing (cleaning the pools and spas and adding chemicals on a weekly basis). They service residential and commercial pools, both chlorine and saltwater pools. Over time, they expanded their business to include repairs and maintenance (replacing vinyl liners, repairing leaks in gunite/concrete, and resurfacing the pools, replacing motors and pumps, etc.).

Within the last year, they have started considering getting involved with pool construction. This is a potential opportunity for the organization, but the initial costs to enter this market are very high. They served as a subcontractor about three months ago on the construction of two large pool and did an incredible job. The money they made, minus their costs, was very lucrative to say the least. In addition to their residence and commercial accounts, they secured a long-term contract to maintain several municipal pools and several YMCAs pools. Just these long-term contracts alone have tremendously increased their bottom line.

Something else that is interesting is Jack developed a device that increases the longevity of the chemicals in the water. The device is small, and it costed about $675.00 for Jack to make. As a courtesy to the customers, Jack had the technicians place these devices on all their customers pools and spas. Whereas in the past, the chemicals were lasting for about four days, this invention prolongs the life of the chemicals for fifteen days. The cost savings in the use of chemicals when maintaining these pools and spas has been outstanding. Jack has started the process of patenting the device but has not completed the patent.

Everything seems to be going well and although the business is growing, they do not have a strong presence within this industry; probably because they are lacking in marketing the company.

As their services expanded, so did their need for employees. They own their own building where they have their office and equipment. Currently, they have twenty employees (including Jason and Jack), a store where chemical and other pool and spa accessories are sold, nineteen trucks, fifteen technicians (that work on the pools), and three employees that work in the store. They have a great deal of equipment including tractors, back hole diggers, small skid steers, and a small bulldozer. Jason and Jack focus on marketing their business and only go into the field if there is an issue that the other employees cannot solve. Thanks to training provided for the technicians three times a year, Jason and Jack seldom go out into the field. The turnover rate is minimum. Within the last two years, the organization has lost only two employees, and whereas this is commendable, the organization really does not have a succession system in place. Jason and Jack feel they need a succession plan where they are preparing an employee for their next position. Overall, the organization seems to be doing well. Other than a few problems regarding a poor repair according to one pool owner, the organization services their customers very well.

Something else that is interesting is Jason and Jack have empowered all their employees to make decisions in the field with the customers. For example, if a customer feels the costs were too high and the technicians agree, they can reduce the price charged for their services. Jason and Jack give them a 10 to 15 percent liberty to negotiate the price. Although this is great customer service, some of the technicians are not comfortable with making this decision because they lack these specific skills. However, the employees are very innovative and creative when it comes to problem solving. In fact. Many will claim the organization has a competitive advantage in the area of creativity and innovative. Within the last five years, the organization has incorporated as a corporation, and they have taken on about eighty five stockholders.

Jason and Jack treat their employees with a great deal of respect, work with them on their schedules, provides three-week vacation, five days for sick leave, and benefits include medical, dental-, prescription-, short- and long-term disability, and life insurance. The company does not offer benefits for the employees families. The employees pay a $15 co-pay when the employee goes to their general practitioner, a $10 co-pay for dental visits, $35 for specialists visits, and a $15 co-pay on prescriptions. In addition, Jason and Jack believe there is a correlation between good health and exercising, and as a result, they reimburse their employees up to $35 a month. This has proven to be highly effective because within the last two years, the company has recorded only five days where employees were sick.

The company focuses on the Dallas area but is constantly getting calls outside of Dallas. Interesting to note that their customers are equally coming from North, South, East, and West side of Dallas. As a result, they are able assign two employees in North, South, East, and West Dallas, and thanks to technology, the employees do not have to come into the office daily. The employees receive their daily works orders each day through the computer or mobile device. Two employees are floaters meaning they go in the area where demand in the highest.

There are 48 Swimming Pools in Dallas County, Texas, serving a population of 2,552,213 people in an area of 873 square miles. In essence, there is one Swimming Pool per 53,171 people, and one Swimming Pool per 18 square miles. (countyoffice.org). The swimming pool and spa business has many competitors, and as a result, the organization is in a monopolistic competition market structure. They have grown over the last ten years because of the quality of work they provide. They are particularly good about being at an appointment when scheduled and according to their latest data, they are on time about 98.5% of the time.

Whether it is their service, repair, or chemicals, their prices are about 10% lower than their competition, and if they enter the construction market, it too will be 10% below the competition. The economy is good in Dallas. In fact, within the last three years, research indicates new pool construction has increased forty-one percent. The market that is responsible for this is the millennials. Some analysts believe that COVID had something to do with this because people are staying home more. Also, research suggests that swimming and water activities is great exercise. This goes together with the millennial generation because they are of the healthy mindset.

Due to a City Ordinance, the Dallas area and Dallas County requires a fence to be placed around the pools for public safety. With this ordinance, JJWF is considering branching out to include installing fences. The only issues are the DFW area requires that a fence company be registered with the city, county, and state. This process could take up to 120 days after registering to receive approval. Then, before installing a fence, regulations require they secure a permit from the locale where they are working. This permit usually takes between 30 -45 for them to receive.

With the Dallas area growing, business is good, and according to the last economic forecast, growth will continue for the next ten to fifteen years. The only concern the company is facing currently is analysts indicated that the housing industry is about to decline. With homes overpriced and building at an all-time high, economists think this market has hit its apex and will rapidly decline within the next six to twelve months. Also, the increase in inflation and interest rates dont help either.

Here are the organizations mission and vision statements, and the financials.

JJWF has provided you with a partial list of their finances. Although they have confidence in you regarding their privacy, they wanted to limit their information to just a few categories they felt were important, and to prevent information overload. Below are their mission, vision, and financial statements. Note on the finances, there are some totals not completed.

Mission Statement

JJWF dedicates its products and services to the homeowners that want a carefree pool. Our organization focuses on providing reliable services and products that are environmentally safe. We are also committed to creating loyal customers but serving our communities by giving back. Due to our networking with chemical researchers, we provide our customers with the latest formulations of the most effective chemicals.

Vision

We want your spa and pool to be clean and cool.

Income Statement Revenue Sales Total Revenue Expenses Employee Salaries Employee Benefits Utilities Equipment Maintenance and Repair Insurance - Building Supplies Taxes Total expenses Net Income Balance Sheet Assets Current Assets Cash Accounts Receivable Inventory Investments Total Current Assets Property and Equipment Equipment Total Assets $1,900,000 $725,000 $1,050,000 $3,500,000 $7,175,000 $2,100,000 $9,275,000 Current Liabilities and Stockholder Equity Current Liabilities Accounts Payable Notes Payable Accrued Expenses Long Term-Debt Total Current Liabilities Stockholder's Equity Common Stock Treasury Stock Total Stockholder's Equity Total Liabilities and Stockholder's Equity \begin{tabular}{ll} $ & 550,000 \\ $ & 225,000 \\ $ & 300,000 \\ $ & 925,000 \\ \hline \end{tabular} $4,300,000 $2,975,000 $7,275.000 $9,275,000