QUESTIONS

This requires students to put together three quality improvement teams to address three different quality improvement initiatives at the same facility. The table includes the names and descriptions of individuals who have been pre-selected to participate in QI initiatives. For each team, you must choose one member to be the team champion and four others. Each team must meet the following criteria:

All teams must have a minimum of 5 members. No individual can be assigned to more than two teams. Issues related to the diversity of members backgrounds and experiences must be considered. You must justify your selection of each member for all three initiatives.

1. Initiative A: Reducing Maternal Mortality for High-Risk Communities Goal: Reduce the maternal mortality rate by 25% over the next five years in three high-risk communities. Preliminary data that the mortality rate for Black women in the facilities catchment area is twice that of other racial groups. Referral data shows fewer referrals to perinatologists. Focus groups with patients have raised several reasons, including health insurance coverage and poor patient-provider communication.

2. Initiative B: Reducing Overuse of Emergency Services by Mentally Ill Homeless Goal: Reduce use of emergency services by mentally Ill homeless by 50% by providing screening services and consultation with the Department of Psychiatric Services. Preliminary data show a 50% increase in walk-ins of mentally ill persons requesting medical care. This has caused disruption in the emergency department and confrontations with other patients and staff. These confrontations have led to the need for police intervention and heightened security. Patients who are not deemed in need of immediate medical stabilization sometimes return to facility grounds after being removed. Leadership recognizes that this situation could be a public relations disaster if not handled correctly.

3. Initiative C: Converting Pediatric Physical Therapy Center into a Center to Senior Wellness Center Goal: After the merger with a pediatric facility, leadership has decided to convert the Pediatric Physical Therapy into a Center to Senior Wellness Center A major goal to remain competitive has resulted in a merger with a pediatric medical center that includes a recently expanded, state-of-the-art pediatric physical therapy center. A data analysis of projected needs indicates that a senior wellness center offering preventive and mental health services, along with recreation would be profitable and fill an unmet need. Issues that need to be addressed include personnel, modification of the facility, outreach to the community, and referral for other services provided by the facility.

Requirements: Compete the team assignment table for each initiative. or only the page with the table of QI team members. Submission demonstrates an understanding of key concepts related to QI teams. Membership criteria are met. Justification is logical and demonstrates an understanding of key concepts.

MEASURING ORGANIZATIONAL PERFORMANCE

For each initiative type the name only of the team member you are assigning and type in the justification. Potential Team Member

Title & Area of Expertise

Dr. Charles Watts Current Position On loan from the Department of Health to assist with evidence-based practices. Epidemiologist, public health specialist Ph.D. Data Analytics Expert

Eugenia Walters, RN, MS Current position - Director of Nursing Maternity Services Masters Degree in Nursing Administration Nursing Union Representative Member of the Centers Leadership Council

Wanda Entubana Current position Public Relations/Community Liaison Bachelors degree in public health Masters in Community Relations

Dr. Salina Rodriguez Current Position Director of Infection Control Expert in regulation compliance A medical doctor with expertise in infectious disease and hazard prevention and mediation

Dr. Muhammed Habib Current Position Director OB/GYN Services Medical Degree, Ph.D. Educator Continuing Education, Adjunct Professor

Charles Hung Current Position Director of Strategic Planning Expert in program development & resource allocation Member of the Centers Leadership Council MPA Health Care Management

Maria Jones-Koler, MSW Current Position Psychiatric Social Worker Specialists in difficult-to-place cases. Member of the community board Liaison to community-based non-profit organizations

Thomas Killing Current Position Director of Facilities Management Expert in Resource Allocation Inpatient Equipment Procurement MS Operations Management

MEASURING ORGANIZATIONAL PERFORMANCE

Dr. Chris Peterson Current Position Director of Primary Care and Satellite Clinics Expert in Primary and Preventive Care Researcher: Access to Quality Community-based for Underserved Communities Liaison to community-based non-profit organizations

Amelia Condoli Current Position President Community Activists for Equity in Access to Care (non- profit) Facility Community Advisory Member Retired Clinical Psychologist

Dr. Hermoine Kohl Current Position - Ph. D. Gerontology Associate Professor Director of a Nursing Home, Home Healthcare Program Volunteer Local shelter & senior community center

Bobby Blasco Current Position Retired Navy Facility Volunteer Formerly homeless Facility Community Advisory Member

Nahyan Hassan Current Position -Vice President Financial Operations, CFO Reports to the President and Governing Board

Thomas Santana Current Position Assistant Vice President Reimbursement & Collection

Dr. Hanna Walter Current Position Director of Emergency Services

Dr. Wanda Walley Current Position Director of Mental Health Services

Mina Chen Current Position Chief Information Officer

MEASURING ORGANIZATIONAL PERFORMANCE

Maria Angelino Chief of Operations & Business Development

Mindy Schwartz Chief Human Resources Officer

John Koller Director of Training, Professional Development and Continuing Education

THE CHART For each initiative type the name only of the team member you are assigning and type in the justification.

Initiative Team	Team Member Name	Team Champion If yes type a C	Justification
1. Initiative A: Reducing Maternal Mortality for a High-Risk Communities
2. Initiative B: Reducing Overuse of Emergency Services by Mentally Ill Homeless
3. Initiative C: Converting Pediatric Physical Therapy Center into a Center to Senior Wellness Center