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Consumer complaints are frequently reported to the Better Business Bureau (BBB). Some industries against whom the most complaints are reported to the BBB are banks,
Consumer complaints are frequently reported to the Better Business Bureau (BBB). Some industries against whom the most complaints are reported to the BBB are banks, cable and satellite television companies, collection agencies, cellular phone providers, and new car dealerships.? The results for a sample of 200 complaints are contained in the file BBB.(a)Show the frequency and percent frequency of complaints by industry.
Industry | Frequency | % Frequency |
---|---|---|
Bank | % | |
Cable | % | |
Car | % | |
Cell | % | |
Collection | % | |
Total | % |
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