Question
Copy and paste this data set into excel to begin: Brand Fee Interest Cash back Credit limit Customers' Ratings (1-10) Profile Visa Discover $10 fee
Copy and paste this data set into excel to begin:
Brand | Fee | Interest | Cash back | Credit limit | Customers' Ratings (1-10) | ||||||
Profile | Visa | Discover | $10 fee | $0 fee | 0% interest | no cash back | $10000 credit limit | $1000 credit limit | Customer 1 Rating | Customer 2 Rating | Customer 3 Rating |
1 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 6 | 6 | 4 |
2 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 5 | 5 | 3 |
3 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | 0 | 2 | 3 | 2 |
4 | 0 | 1 | 0 | 1 | 0 | 1 | 1 | 0 | 4 | 4 | 2 |
5 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 4 | 4 | 6 |
6 | 1 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 6 | 6 | 6 |
7 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 4 | 5 | 5 |
8 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 5 | 5 | 4 |
9 | 0 | 1 | 1 | 0 | 1 | 0 | 1 | 0 | 7 | 7 | 7 |
10 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 5 | 4 | 6 |
11 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 8 | 6 | 7 |
12 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 5 | 5 | 6 |
13 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 6 | 8 | 7 |
14 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 4 | 5 |
15 | 1 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 4 | 3 | 3 |
16 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 4 | 5 | 6 |
17 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 7 | 5 | 8 |
18 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 4 | 2 | 4 |
In this assignment, conduct a conjoint analysis on credit cards. An online retailer considers offering a new credit card to its customers. You, as a marketing analyst, are given the task to conduct a study on preferences of its customers for credit cards. Submit both this word document and your excel file.
To address these issues, your team conducted a conjoint study using a sample of the online retailer's customer database. An online survey was developed, consisting of 18 profiles. The most important attributes and levels were identified based on a focus group discussion and expert options. The data is above. The following attributes and levels were identified and used in the study:
Attribute Levels Brand Mastercard, Visa, Discover Fee $0 fee, $10 fee, $25 fee Interest (intro APR) 0% interest, 15% interest Cash back no cash back, 1% cash back Credit limit $1,000, $3,000, $10,000 A random sample of 3 customers who were drawn from the customer database were contacted and took the survey by e-mail. 1) What are the partworths for each attribute for each of the 3 customers? 2) What are the relative importance of each attribute for each of the 3 customers?
3) At the market level, what is the relative importance of each attribute? List the attributes from most important to least important. 4) Which credit card would customer 1 choose? Show your utility calculations. Card A: Discover, $10 fee, 15% interest, 1% cash back, $10,000 Card B: Visa, $25 fee, 0% interest, 0% cash back, $3000 5) Which credit card would customer 3 choose? Show your utility calculations. Card A: Discover, $10 fee, 15% interest, 1% cash back, $10,000 Card B: Visa, $25 fee, 0% interest, 0% cash back, $3000 6) What is the market share of card A? Show your work. 7) What is the market share of card B?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started