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Course: Customer Centricity Case: Amazon Balancing Customer Centricity with Employee Engagement Link: https://we.tl/t-XX3L05yFbJ 1. Identify, what is the problem in the case? 2. Make a

Course: Customer Centricity

Case: Amazon Balancing Customer Centricity with Employee Engagement

Link:

https://we.tl/t-XX3L05yFbJ

1. Identify, what is the problem in the case? 2. Make a proposal for a solution to the problem in the case. Explain in detail. You can use external information.

Thank you

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