Course: LDR801/232-303-A (Emotional Intelligence)

You placed a vacation request two months ago, and it was approved by your manager. Two days before your vacation is to begin, you hear that your vacation request is now going to be denied because of a new, large contract taken on by your company that affects the department you manage. You have already made extension plans to travel and will lose money if you must cancel. Your supervisor calls you into his office and is about to tell you that he is going to deny your time off.

How do you think you might feel as you walk to his office? What can you say in an assertive manner in response to this situation? What emotionally intelligent speaking and listening skills might you apply to let your supervisor know your feelings about this situation?

References must