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course name is Innovation, Product Design and Management: case study is PublicSectorServiceDesign: Designing the Employment Pass Service Centre fortheMinistryof Manpower, Singapore. can you answer my

course name is Innovation, Product Design and Management: case study is PublicSectorServiceDesign:

Designing the Employment Pass Service Centre fortheMinistryof Manpower, Singapore. can you answer my questions:

1.What could be the reason for Chu Wei Ming to plan the EPSC project the way he did? Why did it not generate the expected reaction? 2.How would you implement a design thinking approach to address the challenges faced by Wei Ming? 3.Take any service that you've availed recently. Describe how it can be improved using the same principles that you've outlined for EPSC. take agriculture product service experience.

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