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Courtney adds a couple more tasks to William's job as a front-desk clerk, where he is primarily responsible for setting appointments, filing, and record keeping.
Courtney adds a couple more tasks to William's job as a front-desk clerk, where he is primarily responsible for setting appointments, filing, and record keeping. There are limited in-person visitors, and he spends most of his time answering calls. Considering Courtney's efforts to give William new tasks, what job design technique does this scenario illustrate? Group of answer choices Job enlargement Job enrichment Job simplification Work teams
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