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CRITICAL THINKING CASE: The Leadership Challenge at United 1 . How have other airlines handled similar situations? 2 . How much was in United Airline
CRITICAL THINKING CASE: The Leadership Challenge at United
How have other airlines handled similar situations?
How much was in United Airlines control, and how much was actually outside their control? What social or company factors caused a seemingly common practice to escalate to this level?
How did the other airlines or the industry respond to the United Airlines incident?
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