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Customer Lifetime Value (CLV) is the average revenue that a customer is predicted to generate over the course of their entire relationship with your company.
Customer Lifetime Value (CLV) is the average revenue that a customer is predicted to generate over the course of their entire relationship with your company. CLV has been called the most important metric that no business should ignore. Think of the company you work for now or a company you have worked for in the past. Discuss 3 specific ways in which a company can increase its customer lifetime value? (See section 8.6.)
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