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Customer service is often a primary function of an organization s social media channels because: Select one: a. It is more effective than live-agent customer

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Customer service is often a primary function of an organization s social media channels because: Select one: a. It is more effective than live-agent customer support b. It is typically collaborate with customers assisting each other. o c. Problems and questions are better resolved on Social Media. d. Every organization has employees available 24/7 to respond online

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