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Customers arrive according to a Poisson process at a mean rate of 2 0 per hour. The service time follows an exponential distribution with a
Customers arrive according to a Poisson process at a mean rate of per hour. The service time follows an exponential distribution with a mean rate of customers per hour. Suppose each server costs $ per hour. The goodwill cost for a customer waiting in line is $ per hour and the goodwill cost for a customer waiting in service is $ per hour. What is the total hourly cost when there are servers in place? Choose the closest answer.
a
$
b
$
c
$
d
$
e
$
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