Customs TCI Human Resource Management is a critical success factor for the business. The company's retail service offers goods in a way that is convenient and efficient for shoppers. In this service context, Customs TCI human resources directly determine business output. The company's Human Resource Management aims to maximize Employee Performance to correspondingly maximize capacity for sales. Human Resource Planning and Job analysis and Design are some of the major components of Customs TCI human resource management strategy. Through Human Resource Planning, the firm develops an adequate workforce. Through effective Job analysis and Design, Customs TCI ensures that job descriptions and specifications relate with the HR needs of the organization. These components of human resource management influence how Customs TCI maintains its more than 1 million employees to provide adequate service to an expanding population of target consumers