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Define internal marketing and its role in the company. Outline how various departments within the company can demonstrate a customer focus. Describe what happens in

  1. Define internal marketing and its role in the company. Outline how various departments within the company can demonstrate a customer focus.

  1. Describe what happens in scenario analysis and explain why firms such as Royal Dutch/Shell Group use the technique

  1. The United States has one of the world's highest percentages of college-educated citizens. What can be the possible implications of this observation to the marketing environment of a US firm?

  1. A lawnmower that costs a business $131.98 has a markup on retail of 60%. What method of determining the retail price will you use for this problem. Why?

  1. A lawnmower that costs a business $131.98 has a markup on retail of 60%. What is the retail price of the lawnmower?

  1. To increase customer loyalty, 2Wheels wants to start a club for its dedicated customers but wants to make sure that only members who want to participate in activities join the club. What can it do to ensure this?

  1. Explain the concept of selective retention and its association with marketing.

  1. A small manufacturer of specialty dolls and doll accessories invests $1,000,000 in materials and labor to make 25,000 dolls. The cost to package, advertise, sell and ship the dolls amounts to $245,500. What is the doll manufacturer's return on investment if only 18,000 dolls sell this year at $75 each?

  1. Still considering the small manufacturer of specialty dolls and doll accessories who invested $1,000,000 in materials and labor to make 25,000 dolls. The cost to package, advertise, sell and ship the dolls amounts to $245,500. In the previous question, you calculated the doll manufacturer's return on investment on 18,000 dolls sold this year at $75 each.

Whatwould have been the return on investment in the question above if the doll manufacturer had made only 18,000 dolls, just enough to meet demand? Assume the cost to package, advertise, sell and ship the dolls is still $245,500 and the unit cost in materials and labor is the same for 18,000 dolls, as it is for 25,000.

  1. As a company seeks to establish a category membership designation, how does the company approach points-of-difference? What is done first?

  1. Kellogg's uses its corporate brand name with its individual product brands such as Kellogg's Rice Krispies, Kellogg's Raisin Bran, and Kellogg's Corn Flakes. Which branding strategy is being used by the company?

  1. What is crowdsourcing?

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