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Describe & explain Kotter & Schlesinger suggest six ways of overcoming resistance to change Education & Communication Participation & Involvement Facilitation & Support Manipulation &

Describe & explain Kotter & Schlesinger suggest six ways of overcoming resistance to change

  1. Education & Communication
  2. Participation & Involvement
  3. Facilitation & Support
  4. Manipulation & Co-option
  5. Negotiation & Bargaining
  6. Explicit & Implicit Coercion

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