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Describe how you do or would identify customers' needs when delivering a service to them. You should explain how you: Use your interpersonal skills to
- Describe how you do or would identify customers' needs when delivering a service to them. You should explain how you:
- Use your interpersonal skills to identify and clarify customers' needs
- Assess customers' needs for urgency and determine priorities
- Inform customers about the available choices for meeting their needs
- Identify limitations in meeting customers' needs and seek assistance where necessary
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