Describe the drivers of delays in a process and Introduce simple methe Improve (reduce) them.

Explain different types of variability and manage them. -Elucidate Little's Law and its advanced applications.

One of the biggest structural challenges the US healthcare sector faces is employers are responsible for providing health insurance. Small businesses often cannot afford insurance premiums and, in turn, see substantial turnover in their employees seeking better coverage elsewhere.

Burgerville rolled out an insurance plan for its 579 hourly employees to overcome this challenge. This reduced the turnover of these employees from 128% in 2005 to 54% in 2006. Is this a sound business decision if it costs an average of $1,700 to replace and train a restaurant worker and the insurance cover costs the company $2 million?

1. What other factors should be considered to account for all possible effects of this intervention?