describes the contribution the Division makes to Sorriso. This is not a classic market customer approach based on product and services to the end-customer but more closely aligned to a B to B value proposition.

Modify/develop four goals one each for the categories; people, operations excellence, financial performance.

Describe implications for organization design and propose three structural changes.

Develop two modified/new metrics to track progress against the new/revised goals.

Describe an approach to cascading these changes and modifying unit level planning.

Identify change implications and describe four general actions to support success and engage employees (does not need to be a detailed plan, high level actions only).